{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/96245f53-72d1-4192-bc12-191e9496a002/65eb3d988e0ea40016a8602c?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Reverse Logistics and the Hidden Value of Customer Returns | EP103","description":"<p>What happens when customers return items they’ve bought? Where do those products go, and how can companies transform their returns processes into sustainable operations? RecirQ CEO and American Public University alumnus, Rich Bulger, joins Dr. Oliver Hedgepeth today to answer these questions, and more.</p>","author_name":"American Public University"}