So far, the industry seems to be caught between what users actually want from AI hardware and the sci-fi fantasies currently captivating the tech community. A better path means establishing a new standard in which trusted, useful intelligence serves the physical world.
In this episode, Savannah Kunovsky, managing director of emerging technology at IDEO, and Mark del Lima, a senior design director, share seven principles for good AI hardware, inspired by the timeless rigor of Dieter Rams, and the conditions for putting them into practice.
Read along with the full story: https://www.ideo.com/journal/make-the-invisible-honest
Related Resources:
Savannah Kunovsky on LinkedIn: https://www.linkedin.com/in/savannahkunovsky/
Mark del Lima on LinkedIn: https://www.linkedin.com/in/mark-del-lima-97b2284/
More on AI from IDEO:
Rebuilding trust with AI, by Peter Jackson and David Duff: https://www.ideo.com/journal/rebuilding-trust-with-ai
Rough, rapid, and right in the age of AI, by Michelle Lee and Danny DeRuntz: https://www.ideo.com/journal/rough-rapid-and-right-in-the-age-of-ai
In This Episode
(00:00) AI is moving off our screens and into our walls, windows, and mirrors
(02:03) Mutualism: the device that has no opinion about you until you give it one
(03:54) Off by default: a doorknob that asks whether the house should wake up
(05:23) Hardware has to earn its place in the room, not just on the network
(06:36) Why a device that admits what it can't do earns more trust than one that never falters
(08:08) Designing for the disappearing act: a choice instead of a task
(09:38) What a child learns when the machine says it isn't sure
(10:52) E-waste, repairability, and building things meant to be kept
(12:22) How the principles survive contact with real work, and the standard they're building toward