How can better communication make shipping safer? In this episode of Better working lives at sea, Deirdre Lane FNI explores communication at sea, multicultural crews, maritime English, radio communication, hierarchy and the importance of speaking up.
Drawing on her experience as a seafarer, chief officer and harbormaster, Deirdre explains why effective communication is about much more than giving clear instructions. It is about listening, understanding people, recognising when something is wrong and having the confidence to question or raise a concern before a situation escalates.
A practical conversation about communication, human factors and maritime safety.
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