How can cross-border mobile payments become safer and more reliable?
Sending money across borders should be simple, yet for many people it remains expensive, unreliable and filled with risk. What stands in the way of safer cross-border mobile payments across Africa?
PhD researcher Salome Chapeyama from the University of Kent examines the challenges facing consumers who rely on mobile money services. Her research explores how issues including fraud, foreign exchange restrictions and unreliable network connectivity often force traders to turn to informal payment methods, exposing them to greater financial risks.
Throughout the conversation, Salome explains how stronger collaboration between policymakers, regulators and mobile network operators could help create a more secure and connected financial system. Her work highlights the potential to strengthen regional trade while giving individuals and businesses greater confidence when moving money across borders.
You can read a transcript of the conversation here.
Find out more about South and East Network for Social Sciences at www.senss.ac.uk
This is a Research Podcasts production.
Episode Credits:
Presenter and Producer: Alex Canner, Research Podcasts
Guest: Salome Chapeyama, University of Kent
Music: \"Surroundings are Green\" by Ketsa
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