A locked door is one thing. The helpful person standing beside it is where Jenny Radcliffe comes in.
In this short bonus deep dive, ethical social engineer Jenny Radcliffe, known as “The People Hacker,” explains how she’s hired to get past security by understanding the humans responsible for it. With permission, considerable preparation, and enough charm to make opening the door seem like your idea, she exposes vulnerabilities before criminals can exploit them.
Jenny reveals how personal interests become tailored approaches, how familiarity quietly turns into trust, and why being convinced you’re too clever to be conned gives someone an excellent place to start. It’s a funny, unsettling look at how ordinary human instincts can work against us—and why you can enjoy the compliment and still leave the door locked.
Want the whole story? Listen to Season 1, Episode 5: Scams — The Urgency Trap for more from Jenny and our other experts on how scams work, why they succeed, and how to interrupt them.
About our featured expert
Jenny Radcliffe is an ethical social engineer, speaker, and author of People Hacker. Businesses hire her to test their security using psychology, persuasion, and physical infiltration. She’s also the host of The Human Factor, a podcast exploring the human side of security.
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