In a regulated environment, compliance and quality are often treated as constraints on good learning. But what if engagement is not the risk - what if it is part of the evidence?
In this episode, Steve Hall, General Manager of VET and Technical Training at PSO, speaks with Kevin Hayes, who has worked across compliance-heavy learning environments in Australia and overseas, including Defence, the public sector, energy, mining and resources, and with the UK Government’s Cabinet Office. Together, they explore how learner-centred design can strengthen both engagement and audit confidence, and why educators need to shift from designing for documentation to designing for real evidence of performance.
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