{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6a0c9379b23d275dcea75cd0/6a0c93bb0797376c6e16bfcc?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"#602: Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/6a0c9379b23d275dcea75cd0/441d8fc009695b254cdfb3e1a437a48e.png?height=200","description":"<p>How many times have you felt misunderstood by customer service? Imagine if your brand could solve every communication barrier, regardless of language, in real-time. Could that transform your customer experience?</p><p>Welcome to today’s episode, where we’re discussing how to break down language barriers in customer service with Mike Clifton, and Max Schwendner, both Co-CEOs at Alorica.</p><p><br></p><p><strong>RESOURCES</strong></p><p>Alorica: <a href=\"https://www.alorica.com/\">https://www.alorica.com</a></p><p><br></p><p>Wix Studio is the ultimate web platform for creative, fast-paced teams at agencies and enterprises—with smart design tools, flexible dev capabilities, full-stack business solutions, multi-site management, advanced AI and fully managed infrastructure. <a href=\"https://www.wix.com/studio\">https://www.wix.com/studio</a></p><p><br></p><p>Don't miss Medallia Experience 2025, March 24-26 in Las Vegas: Registration is now available: <a href=\"https://cvent.me/AmO1k0\">https://cvent.me/AmO1k0</a></p><p>Use code MEDEXP25 for $200 off registration</p><p><br></p><p>Register now for HumanX 2025. This AI-focused event which brings some of the most forward-thinking minds in technology together. Register now with the code \"HX25p_tab\" for $250 off the regular price.</p><p><br></p><p>Connect with Greg on LinkedIn: <a href=\"https://www.linkedin.com/in/gregkihlstrom\">https://www.linkedin.com/in/gregkihlstrom</a></p><p><br></p><p>Don't miss a thing: get the latest episodes, sign up for our newsletter and more: <a href=\"https://www.theagilebrand.show/\">https://www.theagilebrand.show</a></p><p><br></p><p>Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: <a href=\"https://www.agilebrandguide.com/\">https://www.agilebrandguide.com</a></p><p><br></p><p>The Agile Brand podcast is brought to you by TEKsystems. Learn more here: <a href=\"https://www.teksystems.com/versionnextnow\">https://www.teksystems.com/versionnextnow</a></p><p><br></p><p>The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. <a href=\"https://www.missinglink.company/\">https://www.missinglink.company</a></p>","author_name":"The Agile Brand"}