{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6a0c9379b23d275dcea75cd0/6a0c93b80797376c6e16bf20?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"#660: Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/6a0c9379b23d275dcea75cd0/f792991d1956bed8ea8eed615bffe75f.png?height=200","description":"<p>We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. </p>\n<p>Today we’re going to talk about enabling and accelerating customer experience success by augmenting your teams and processes with AI.</p>\n<p>To help me discuss this topic, I’d like to welcome Isabelle Zdatny, Head of Thought Leadership for XM Institute at Qualtrics. </p>\n<p>About Isabelle Zdatny</p>\n<p>Resources </p>\n<p>Qualtrics: </p>\n<p>RESOURCES</p>\n<p>Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands</p>\n<p>Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150</p>\n<p>Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom</p>\n<p>Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show</p>\n<p>Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com  </p>\n<p>The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow</p>\n<p>The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation,  they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company</p>","author_name":"The Agile Brand"}