{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/69e6c5aeabe143da5b42f969/6a3a3f197b6a25ccae84f150?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Nicole Retter: Burnout Canaries, Supermum Lies and Building PAM From a Panic Attack","description":"<p>This week we're joined by Nicole Retter, founder of PAM (Personal Admin Manager), one of New Zealand's top-ranked apps and a product built entirely from lived chaos.</p><p><br></p><p>Nicole takes us right back to the origin story: COVID, a husband who couldn't use either arm, two preschoolers, a piece of 4x2 wood wedged against a bedroom door, a panic attack, and then a concussion that gave her 12 months on the couch to figure out what she actually wanted to build.</p><p><br></p><p>In this episode we talk about:</p><p><br></p><ul><li>The mental load that never actually ends (it just changes shape at every life stage)</li><li>What \"supermum\" really means, and why Nicole thinks it's the most insidious thing ever invented</li><li>Burnout canaries, recognising your personal early warning signs before you hit the wall</li><li>Why she deliberately limits what AI does inside PAM, and why throwing an LLM at a problem is not a strategy</li><li>The overlap between mum mode and founder mode, and what snapping at your kids at the kitchen bench taught her about boundaries</li><li>Authentic pitching vs scripted presentations, and why cookie-cutter kills personality</li></ul><p><br></p><p>Plus Nicole's actual messy moment of the week: a logistical nightmare involving swimming pools, an Uber, a scooter, a closed Butterfly Creek, and a very sugar-hyped eight-year-old.</p>","author_name":"Nikki Pak, Sophia Phieros"}