{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/69dd697394cbb214c327ad3c/6a9f266efe3b7e34fd4e4511?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"12 - You Cannot Hope for Collaboration. You Have to Design It.","description":"<p>Hope is not a strategy. Every time Mitch Simon, Ronen Gafni, and Simcha Gluck open the FreshBiz game and tell people to collaborate, most people do not. Not because they are selfish, but because nothing in the system is designed to make collaboration the obvious choice.</p><p><br></p><p>In this episode, they explore what it actually looks like to design collaboration rather than simply encourage it. From captured knowledge bases to cross-departmental rituals to the Wall Street Journal's confirmation that humans are still essential, this is the most practical episode in the collaboration series.</p>","author_name":"Mitchell Simon"}