{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/698c50f8e66282a739b40cbe/69e6461423929c3a2a27c11a?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"The Empathy Advantage ","description":"<p>Empathy is one of the most powerful leadership skills available to us, yet it's consistently underestimated.</p><p>It's dismissed as a \"soft skill\" or a nice-to-have, rather than the performance driver decades of research show it to be.</p><p>This week, Grace is joined by Chartered Psychologist Louise Weston to explore why empathy is a genuine leadership essential.</p><p>Together, they examine the three core elements of empathy and unpack what the research actually shows – from how empathetic leaders deliver feedback, to its measurable impact on physical and mental wellbeing, and the critical role it plays in team performance during uncertain times.</p><p><strong>References</strong>:</p><ul><li>Muss, C., Tüxen, D. and Fürstenau, B. (2026) 'Empathy in leadership: a systematic literature review on the effects of empathetic leaders in organizations', <em>Management Review Quarterly</em>, 76, pp. 333–369.</li></ul>","author_name":"Pearn Kandola LLP"}