Productivity may decline. Resistance can grow. Unexpected problems emerge. Sometimes performance even gets worse before it gets better.
But when does normal implementation friction become evidence that something is actually wrong?
In this reflection on Part 3 of the Haven Healthcare series, Dr. Bruce Spurlock explores one of the hardest challenges in leading change: separating noise from signal.
Looking back at Haven’s leadership turnover, competing initiatives, and other warning signs, Bruce asks what healthcare leaders can learn about recognizing trouble before hindsight makes it obvious.
The key may be deciding what failure looks like before implementation begins—using pre-mortems, milestones, measures, and predefined tripwires to challenge assumptions before sunk costs make changing direction even harder.
Viral Healthcare — Real change lasts. Theater doesn’t.
","author_name":"Bruce Spurlock"}