{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/695842c7c4b2cc952cc66623/699f6277d15b2c2a125af846?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"EP715 What Will Your Clinic Look Like in 2030? [PPM Live Dublin]","description":"<p>Live from PPM Live Dublin, I’m asking one big question:</p><p>What will your clinic look like in 2030?</p><p><br></p><p>The biggest disruption isn’t AI — it’s the AI-fuelled patient. Faster. Smarter. Comparing you to Amazon, not the clinic down the road.</p><p>In this episode, I break down:</p><p><br></p><ul><li>Why speed, clarity, and communication now win</li><li>The danger of outdated systems and poor service</li><li>How patients research and judge you before they arrive</li><li>Why digital-first + old-school customer service is the real edge</li></ul><p><br></p><p>The gap between expectation and delivery has never been wider.</p><p>Are you building for the future… or stuck in the past?</p>","author_name":"The Paul Gough"}