We close this series with Helen Silver-MacMahon, a veterinary nurse whose work spans far beyond the clinic floor.
This conversation takes a thoughtful and sometimes challenging turn as we explore the role of human factors in veterinary practice and how evidence-based medicine doesn’t exist in a vacuum, but within real people, real teams, and real-world pressures.
Helen brings clarity, humility, and depth to the discussion, unpacking how decision-making, culture, and systems influence outcomes just as much as clinical knowledge does.
It’s an episode that invites us to look beyond protocols and ask better questions about how we work, why we work the way we do, and what truly supports safe, effective practice.
Links:https://www.rcvsknowledge.org/resource/quality-improvement-ebvm-and-contextualised-care/
https://www.rcvsknowledge.org/resource/veterinary-early-warning-score-templates/
https://www.vetled.co.uk/resources/why-do-i-need-human-factors
To cite this podcast as: Sarah Batt-Williams and Lyndsay Wade RVC Veterinary Nurses Investigates 2:8 Human Factors with Helen Silver-MacMahon Jun 19 2026
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