In this episode, John Coleman is joined by Jens Rørbye, Business Product Manager at SAS Cargo, to explore the realities of temperature-controlled air freight in the life science industry.
They discuss where temperature deviations most commonly occur, why many cold chain risks arise during handovers and ground operations rather than in the air, and how airlines, freight forwarders and shippers can work more closely together to protect sensitive healthcare products.
The conversation also examines the growing role of tracking technology, the importance of turning visibility into action, and why accountability and ownership remain some of the industry's biggest challenges.
Their key message is that stronger cold chains are built through collaboration, preparation and clear responsibility across every stage of the journey.
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