In this episode of Pensions Unpacked, Georgie Frost is joined by Girish Menezes, President of the Pensions Management Institute, Fay Knight, Head of Service Operations at Brightwell, and Lottie Burdon, one of Brightwell’s pension administrators.
For pension scheme members, having questions answered accurately, empathetically and promptly is essential. Yet skilled pension administrators are in short supply, and demand for their expertise continues to grow.
At the same time, the recent Milburn report highlighted that around one million 16 to 24-year-olds are not in employment, education or training (NEET). Six in ten have never had a job, compared with four in ten in 2005. Many have valuable qualifications, with 15% holding a degree and almost 30% achieving good GCSE results.
So could the pensions industry do more to create meaningful career opportunities for young people? And how can employers challenge outdated perceptions of pensions as a career, showcase the variety of roles available, and build the workforce needed for the future?
Georgie and her guests explore the skills the industry is looking for, the opportunities it can offer, and what needs to change if pensions is to become a career by design not accident.
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