{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/685bf398f42ce012249c07b5/698cb08e3f15cb4dabce84c6?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Transforming Communities through Digital and Data","description":"<p>What does digital transformation look like when it’s rooted in place?</p><p><br></p><p>Across local government, digital and data teams are often seen as back office functions. But behind the scenes, they are helping redesign services, strengthen partnerships and improve outcomes for communities.</p><p>In the latest episode of Digital Directions: What next for councils? we explore how councils are <strong>transforming communities through digital and data.</strong></p><p><br></p><p>Host Lisa Trickey is joined by three leaders driving change in their places:</p><ul><li>Simone Thomas, Data Insights Lead, Cheshire West and Chester Council</li><li>Claire Evans, Director for Transformation, Tewkesbury Borough Council</li><li>Atika Mohammed, Director for Digital, Data and Technology, Luton Borough Council</li></ul><p><br></p><p>In this episode, you will hear practical insight on:</p><ul><li><strong>Leadership in place -&nbsp;</strong>Why digital needs a seat at the top table, and how aligning digital ambition with a clear place vision (such as Luton 2040) helps prioritise what really matters.</li><li><strong>Turning data into action</strong> - From improving hospital discharge pathways to using AI enabled contact centres to reduce waiting times, the discussion highlights how better use of data is freeing up capacity and supporting preventative approaches.</li><li><strong>Culture before technology</strong> - Why technology alone is never the answer. The conversation explores building digital pioneers, investing in apprenticeships, strengthening data skills across the workforce, and creating a culture of collaboration and experimentation.</li><li><strong>Designing with communities</strong> - How councils are using co production, neighbourhood models and user centred design to ensure transformation works for everyone, including those who are often least heard.</li></ul><p><br></p><p>Running through the episode is a clear message: digital transformation is not about systems. It is about people, relationships and impact.</p>","author_name":"Ben Augustine"}