{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/685bf398f42ce012249c07b5/691303197728b8766cde1c8c?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How can we ensure the digital world includes everyone","description":"<p><strong>Digital Exclusion isn't a fixed reality. Its a shifting vulnerability. </strong></p><p><br></p><p>In a world where digital isn't a luxury, but an essential, how can councils build services that are prepared for this?</p><p>&nbsp;</p><p>This is the central question in our new Digital Directions episode, ‘How can we ensure the digital world includes everyone’</p><p>&nbsp;</p><p>The discussion, hosted by Lisa Trickey, explores this as a core challenge for residents. But it also turns inward, examining how can councils deliver a digital-first service to the public if staff aren't digitally included? It’s a challenge that highlights a crucial link: our internal capability is fundamental to delivering truly inclusive services to our residents.</p><p>&nbsp;</p><p>To explore these questions, Lisa is joined by an expert panel:</p><ul><li>Jason Tutin (Head of 100% Digital Leeds, Leeds City Council)</li><li>Dr. Emma Stone (Director of Evidence and Engagement, Good Things Foundation)</li><li>Grace Perks (Digital Adviser, LGA)</li></ul><p><br></p>","author_name":"Ben Augustine"}