{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/685bf398f42ce012249c07b5/68908b07c6d705dd3a815f6f?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Cultivating Digital Transformation: A Leader's Role ","description":"<p>What truly drives digital change? Is it the technology we implement, or the culture we build?&nbsp;</p><p><br></p><p>In our latest episode of <strong>Digital Directions: What next for councils?</strong> we discuss that leadership and culture are the real engines of transformation. This series features candid conversations with the people leading and delivering change, and this episode gets to the heart of how to create an environment where innovation can flourish.&nbsp;</p><p><br></p><p>Host Lisa Trickey is joined by two executives sharing their invaluable, first-hand experience:&nbsp;</p><ul><li>Alison McKenzie-Folan, Chief Executive of Wigan Council&nbsp;</li><li>Richard Brooks, Executive Director for City Operations, Birmingham City Council&nbsp;</li></ul><p><br></p><p>Tune in for insights on:&nbsp;</p><ul><li>Why digital transformation is less about technology and more about culture, values, and focusing on people.&nbsp;</li><li>The critical role of psychological safety and how leaders can foster it by asking ‘What have we learned?\"’ instead of ‘Who is to blame?’ when things go wrong.&nbsp;</li><li>How to scale innovation from small, successful projects to create systemic, council wide change.&nbsp;</li><li>The practical leadership behaviours from kindness and compassion to courage, that are essential to enable transformation.&nbsp;</li></ul><p><br></p>","author_name":"Ben Augustine"}