{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/68357ec21b846c88bdcd7480/6a8563881ad8716bb6015c4e?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"149: Someone else's thinking running through your own brain","description":"<p><strong>A quick request: we're running our own method on ourselves, and we want to speak with marketing leaders: marketing directors, VPs of marketing, CMOs, and anyone else who's trying to position or launch a new business line. No selling, just a listening tour! Participants usually find the conversation somewhere between enjoyable and cathartic. If you know someone, please take 2 mins and introduce us: tentacles@crownandreach.com –&nbsp;or share this episode :D</strong></p><p><br></p><p>----</p><p><br></p><p>Your new product or service is <em>nearly</em> working. But it's not quite there and you need to know WHY. So you do the responsible thing: user research. And everyone tells you the same two things: \"it's not differentiated enough\" and \"have you considered adding more colours?\" </p><p><br></p><p>Everyone's right that something's wrong, but everyone's wrong about why. <em>So now what?</em></p><p><br></p><p>Recorded on a windy Bournemouth beach (with a windy baby asleep between us), this one's a debrief from a workshop we ran with a client. We walk from the classic usability-research dead end to the full mechanics of a Pitch Provocations sprint, including a new element of the sprint that we'll definitely be using again.</p><p><br></p><p>Incluuuding:</p><p><br></p><ul><li>Why products can use the same two reproduction strategies as nature</li><li>The analyst trap, where school taught you there's always a right answer, but it fails you when novelty matters</li><li>\"It's like having someone else's thinking running through your own brain\", the workshop moment a CEO called out, and why forcing execs to sit in silence reading transcripts is weirdly addictive ... for us but probably also for them</li><li>Pre-registering intuitions: the new twist that shows a team how their own minds changed before and after exposure to the data</li><li>How to secretly dissolve the classic \"my idea vs your idea\" stalemate without anyone losing face or getting butthurt</li><li>None of your current ideas will be the one that works, but you gotta hurry up and test them anyway</li><li>It's all about the Uncertainty Bubble: temporary rules, taboo behaviours, and reintegration</li></ul><p><br></p><p>This is for anyone whose product or service is stuck at \"nearly there\", especially if you're frustrated that your research keeps telling you it's broken but not what to do about that.</p><p><br></p><p>Find out more about us and our work at crownandreach.com</p><p><br></p><p>References</p><p><br></p><ul><li>Children of Time by Adrian Tchaikovsky</li><li>r/K selection theory (the \"K versus L\" moment) — <a href=\"https://en.wikipedia.org/wiki/R/K_selection_theory\" rel=\"noopener noreferrer\" target=\"_blank\">https://en.wikipedia.org/wiki/R/K_selection_theory</a></li><li>The secretary problem / optimal stopping (the \"ignore the first 30\" rule) — <a href=\"https://en.wikipedia.org/wiki/Secretary_problem\" rel=\"noopener noreferrer\" target=\"_blank\">https://en.wikipedia.org/wiki/Secretary_problem</a></li><li>Neil Gaiman on feedback: \"when people tell you something's wrong… they are almost always right; when they tell you exactly how to fix it, they are almost always wrong\"</li><li>The \"starving crowd\" idea that's usually attributed to Gary Halbert though we didn't name him</li><li>The adjacent possible, attributed to Stuart Kauffman, though we didn't name him either, oops</li><li>Multiple parallel safe-to-fail probes is a Dave Snowden concept, where safe-to-fail and parallel are both vital</li><li>Robert Walters case study <a href=\"https://www.dropbox.com/scl/fi/l14lgb5wpesqefksaxscw/Robert-Walters-Case-Study.pdf?rlkey=mkycy26n6rm7h7gtdd5h65hmd&amp;dl=0\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.dropbox.com/scl/fi/l14lgb5wpesqefksaxscw/Robert-Walters-Case-Study.pdf?rlkey=mkycy26n6rm7h7gtdd5h65hmd&amp;dl=0</a></li><li>Pitch Provocations — episodes 007–009 <a href=\"https://shows.acast.com/triggerstrategy\" rel=\"noopener noreferrer\" target=\"_blank\">https://shows.acast.com/triggerstrategy</a></li><li>Uncertainty bubbles <a href=\"https://reach.crownandreach.com/posts/uncertainty-bubbles\" rel=\"noopener noreferrer\" target=\"_blank\">https://reach.crownandreach.com/posts/uncertainty-bubbles</a></li></ul><p><br></p>","author_name":"Tom Kerwin"}