{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/68357ec21b846c88bdcd7480/696638f6d6e0ec6b2810e2aa?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"133: Giant hats and fluffy aspirations - a year in review","description":"<p>At the start of 2025, we faced a question: should we pack in our business and get [gasp] <em>proper jobs</em>? Our old brand felt like rotten decking – layers of horrible surprises with no clear foundation.</p><p><br></p><p>But instead of quitting, we found an octopus, embraced distinctiveness over differentiation, and built something we're actually excited about.</p><p><br></p><p>In this year-in-review, we trace a tangled thread from near-shutdown to genuine transformation, exploring what worked (uncertainty bubbles, relationship-driven growth, really good sandwiches) and what didn't (cold outreach, content marketing as a silver bullet, biscuits). Along the way, we workshop potential themes for 2026: bubbles, relationships, or possibly giant fluffy hats.</p><p><br></p><p><strong>Including but not limited to:</strong></p><p><br></p><ul><li>Why Byron Sharp's evidence-based marketing vindicated our octopus obsession (distinctiveness &gt; differentiation)</li><li>The brutal realisation: thought leadership doesn't automatically convert to clients ... so <em>what does</em>?</li><li>\"The only thing worse than having a struggling business is having a successful business that you hate running\"</li><li>How our iterative approach to website messaging revealed insights no \"big bang rebrand\" could surface</li><li>\"Uncertainty bubbles\" - presenting external certainty while protecting internal space for emergence</li><li>Why we'll never do much cold outreach, even though it works for others, and what we're doing instead</li><li>The hot seat moment that changed Tom's career: when someone just picked up the phone instead of planning</li></ul><p><br></p><p>This one's for anyone building something that doesn't quite fit the playbook, wondering whether there's a way to grow without becoming someone you don't recognise.</p><p><br></p><p><strong>Links and references:</strong></p><p><br></p><ul><li>Byron Sharp (marketing researcher, Ehrenberg-Bass Institute)</li><li>Dolly Parton: \"Figure out who you are and then do it on purpose\"</li><li>Adrian Tchaikovsky (author, <em>Children of Ruin</em> - source of crown &amp; reach octopus metaphor)</li><li>Ehrenberg-Bass Institute (evidence-based marketing research)</li><li>Distinctiveness vs differentiation (branding principle)</li><li>Uncertainty bubbles (concept from Tom's Deel masterclass)</li><li>Safe-to-fail probes (complexity/Cynefin principle)</li><li>4U Framework: Unpack, Undergo and Unfold Uncertainty</li><li>Granularity, disintermediation and iteration (our hidden facilitation principles)</li><li>Innovation Tactics (Tom's Pip Decks card deck - 50+ methods) <a href=\"https://collabs.shop/yxzsjg\" rel=\"noopener noreferrer\" target=\"_blank\">https://collabs.shop/yxzsjg</a></li><li>Decking metaphor episode (our previous year-in-review)</li></ul><p><br></p><p>What's your theme for the year? Did anything in this episode trigger a thought for you? <a href=\"mailto:tentacles@crownandreach.com\" rel=\"noopener noreferrer\" target=\"_blank\">tentacles@crownandreach.com</a></p>","author_name":"Tom Kerwin"}