We may have left the cameras rolling...
If you don't set boundaries around getting paid, your customers will decide them for you.
In this episode of Work Together, Worlds Apart, Mike takes a brutally honest look at late payments, business boundaries and why getting paid on time is about far more than cash flow.
He shares his own experience of changing his standards around payment, and losing 80% of his old customers in the process. What remained was the 20% who respected the new boundaries, proving that sometimes protecting your business means being prepared to walk away.
The conversation explores why silence can be one of the most powerful tools in difficult conversations, how to ask better questions, and why you shouldn't be funding someone else's business while waiting for them to pay you.
Mike also discusses the importance of contracts, paperwork, legal support and consistent follow-up, and why your reputation can be damaged by one customer who repeatedly fails to pay.
Ultimately, the message is simple: your business deserves to be paid for the work it delivers.
If you want to get in touch or have any questions, please email taylor@taylormadepodcasts.co.uk to get involved!
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