This episode dives into the vital role of customer engagement in water transformation and the challenges of meaningful communication. We explore smart metering as a powerful data tool, weigh the universal metering debate, and draw key lessons from the energy sector’s rollout. With a focus on getting smart systems right from day one, we end on a critical insight—ensuring data delivery—which tees up our next episode on the future of smart metering and collaboration.
","author_name":"Hannah Spencer"}