This week, Steve sits down with Adam Hankinson to break down the psychology behind great sales, the 7 habits every salesperson should master, and what truly wins the sale. Plus, they chat about the top tips to help overcome barriers with customers!
00:00 Intro
01:43 How Adam got into the furniture industry
08:00 Why Adam went out on his own
08:46 Why Managers are key in store
11:06 Has they way we sell changed or is it the way we buy
16:05 What’s the most influential part of obtaining the sale
20:00 Customer “Must haves” are so important
22:45 Important first questions when approaching a customer
24:01 Emotional & Logical responses
25:00 Overcoming barriers with a customer
32:15 What makes the best sales people the best
35:00 Commitment to what you are doing is so important
39:37 About Adams book - Selling Furniture
42:52 The 7 habits in Adams book
50:56 Quotes & importance of the follow up
53:29 Adams book is out now!
55:50 How he handles challenges
57:24 Quickfire Questions
1:05:20
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