On this weeks episode Steve chats with Andy Clarke one of our agents! Listen as they talk through his journey to becoming an agent, what life working in beds is like & how Andy has been on both the retail and agent side! Andy mentions the difficulties of being on the retail side but the enjoyment he got from it! Plus how his resilience led him to his first agent job!
00:00 Intro
01:08 There is always room to learn
07:50 Changing depending on the client
10:00 Job titles & peoples perspectives
12:50 How Andy got his first Job & some big learnings
20:00 Working at Army Navy
21:50 His Apprenticeship in the print world
24:05 How resilience got Andy a Job he wanted
30:00 What being an Agent used to be like & how the industry has changed
37:27 The shift from searching from beds to sleep
40:00 Why Sussex Beds dont service all price ranges
42:00 Long term advice is important
43:05 Why Andy opened his own shop
48:20 Biggest learning from being in retail
51:20 Innovation in the bed industry
57:42 The Green Era & working for a flooring company
58:50 Recycling in the bed industry
1:00:40 What does Andy think retailers need to do to stay relevant & how its changing
1:07:05 Most challenging part of Andys job
1:12:15 How Andy distresses
1:15:05 Quickfire Questions
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