What does the EU AI Act mean for automotive retailers? And how can dealers balance growing consumer expectations with increasing regulatory scrutiny? In this episode of Drivetime, we’re joined by Peter Jaari and Mikko Koskinen from Lexia Attorneys to explore two of the biggest legal and operational challenges facing automotive retail today: consumer protection and artificial intelligence. The conversation covers the realities of used vehicle disputes, why transparency is becoming increasingly important in the sales process, and how retailers can better protect themselves through improved documentation and communication.
The discussion also dives into the EU AI Act, unpacking what dealers, OEMs and lenders need to know about AI-generated content, customer data, chatbot transparency and high-risk use cases such as finance and recruitment. A practical and timely discussion on regulation, risk and responsible innovation in automotive retail.
Drivetime is the global auto tech podcast powered by Keyloop.
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