One of the most influential restaurateurs of the last decade joins us on the Go To Food Podcast. Mario Carbone, co-founder of Major Food Group, sits down for a wide-ranging conversation covering everything from building one of the world's most sought-after restaurant empires to why hospitality should feel more like theatre than dinner. From Queens to New York, London and beyond, Mario shares the philosophy behind Carbone, the power of storytelling, and why every detail in a restaurant matters.
We dive deep into the psychology of great hospitality, including the famous \"moves\" that define the Carbone experience—from the snacks that land on your table before you've even opened the menu to the theatrical tableside service that's become their signature. Mario explains why generosity with the small things creates unforgettable memories, why guests should feel like the star of their own movie, and reveals how Goodfellas inspired the atmosphere inside every Carbone restaurant.
Mario also doesn't hold back on the state of the restaurant industry. He gives his unfiltered thoughts on Michelin stars, restaurant critics, why tasting menus have fallen out of fashion, and why restaurateurs shouldn't be ashamed of building profitable businesses. He also shares hard-earned lessons on scaling globally, why alcohol remains essential to the restaurant business model, and what separates restaurants that survive from those that don't.
Along the way, we hear stories from Mario's early days working in Michelin-starred kitchens, his obsession with restaurants as a teenager, his favourite places to eat in London, why he believes New York serves the world's best Italian food, and what it really takes to create restaurants people can't stop talking about. This is a masterclass in hospitality, branding, storytelling and building experiences that guests remember long after the last plate has been cleared.
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