This episode of Talking Talent features Timothy R. Andrews, the founder of the Talking Hospitality podcast with over 25 years of experience in the sector. Tim shares his \"glass-to-boardroom\" journey, starting from washing glasses in West End bars to becoming the Head of Talent and Development at Jumeirah Hotels. The discussion dives deep into the resilience required to navigate the industry, specifically comparing the 2008 financial crash with the \"unprecedented\" impact of COVID-19, which led to the loss of Timothy’s previous recruitment business.
Beyond his history, Tim offers actionable insights into modern talent challenges, emphasizing that the hospitality industry must stop recruiting like it is 2015. He highlights the critical need for transferable skills, the danger of \"accidental managers,\" and how investing in employee development at Jumeirah helped drop staff turnover by two-thirds. Finally, Tim discusses his latest venture - a community-focused cafe called Ouna in Chingford-and shares a hilariously awkward \"worst interview\" story involving an old-school city recruiter.
https://headtoouna.com/
https://www.talkinghospitality.com/
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Sponsored by Equitas - The all-in-one software that transforms hiring.
https://equitas.ai
Partnered with Candid Hospitality, your anonymous matchmaker for hospitality careers.
https://candidhospitality.co.uk/
Produced by BenJam Media.
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