{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/675b3c38619022857c924a42/6a2887d2ec7c103dcad2adcf?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Ep 64 : How to Build a Team That Actually Follows Through with Jon Dario","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/675b3c38619022857c924a42/1781044683464-c2c2efa9-439e-42a3-8342-1c45a2f2f6ec.jpeg?height=200","description":"<h1>How to Manage Without Relying on Authority</h1><p><br></p><p>Most managers walk into their first role thinking the job is to tell people what to do and hold them accountable when they don't do it. Jon Dario spent 30 years in retail leadership (Macy's, Gap, Travelex, and Bank of America) learning why that instinct is exactly wrong. Out of that experience came AIM: Action Item Management. This system gives frontline managers the structure, follow-through, and daily accountability that actually gets results. He has written it all down in his new book, <em>AIM: How Managers Get Radically Reliable Results</em>.</p><p><br></p><p>Jon and Tess get into what great management actually looks like, how to lead Gen Z specifically, and the one thing every first-time manager should understand before they ever give a single direction.</p><h2><br></h2><h2>In this episode:</h2><p><br></p><ul><li>What retail teaches about people skills and prioritization that most industries simply do not</li><li>The origin story of AIM: one sporting goods store, six department supervisors, and a woman named Regina</li><li>The three types of action items every manager needs to track: routines, tasks, and projects</li><li>Why progress meetings work best when the employee owns the agenda</li><li>What Gen Z actually wants from a manager (and why it is not that different from everyone else)</li><li>The GPS analogy: why giving a precise destination and flexible routes is the key to managing younger workers</li><li>The Gallup statistic that should stop every manager in their tracks: 70% of employee engagement is directly driven by the manager</li><li>Why influence cannot be faked, and why character matters more than the authority box on an org chart</li></ul><p><br></p><p>Jon's book <em>AIM: How Managers Get Radically Reliable Results</em> is available on Amazon in paperback, hardcover, audio, and ebook. Find Jon at jondario.com.</p><p><br></p><p>Follow The Gen Mess with Tess for more weekly episodes about fixing the generational mess and learning how to live in it.</p>","author_name":"Tess Brigham"}