Welcome to episode 10! Catalysing change, demystifying technology and shaping the future of IT Business Partnering.
๐๏ธ In this episode of The IT Business Partner Playbook Podcast, I had a great conversation with Rolan Somerville, CBRM, from Tucson Electric Power.
Rolan is a former application developer turned Business Relationship Manager (BRM). With experience in business analysis, product management, and now BRM, Rolan shares his insights and the lessons he's learned during his journey
๐ก Key Highlights:
1๏ธโฃ From Application Development to BRM: The Power of Relationship Building
Rolan's career path naturally led him to the BRM role, where he discovered the importance of proactive engagement. He shares how organisations that embrace BRM see better innovation and greater project success.
2๏ธโฃ Breaking Down Silos and Encouraging Cross-Functional Collaboration
The BRM function is evolving, integrating with more internal functions, as well as external partners. Rolan highlights how BRMs bridge gaps between IT and business, ensuring strategic alignment and more effective execution.
3๏ธโฃ Managing Digital Transformation and resistance to change
Technology adoption isnโt always easyโRolan discusses the challenges of introducing digital solutions to hesitant teams. He emphasises the role of IT Business Partners in demystifying technology and positioning it as an enabler for success.
4๏ธโฃ The Role of Empathy in IT Business Partnering
Empathy continues to be hailed as a core skill for BRMs. Rolan explains how understanding different perspectives and adapting communication styles help build trust and influence decision-making across the organisation.
5๏ธโฃ The Future of IT Business Partnering: Adapting, Evolving and Institutionalising the capability
With BRM practices spreading across industries, Rolan and I discuss the challenge of demonstrating the value of BRM, the increasing focus on business outcomes, and how all functions must continue to shift toward a more strategic purpose.
Favourite quote;
\"๐๐ถ๐ค๐ค๐ฆ๐ด๐ด ๐ฃ๐ณ๐ฆ๐ฆ๐ฅ๐ด ๐ฐ๐ฑ๐ฑ๐ฐ๐ณ๐ต๐ถ๐ฏ๐ช๐ต๐บ. ๐๐ฉ๐ฆ๐ฏ ๐ฑ๐ฆ๐ฐ๐ฑ๐ญ๐ฆ ๐ด๐ฆ๐ฆ ๐ต๐ฉ๐ข๐ต ๐ฉ๐ข๐ท๐ช๐ฏ๐จ ๐ข ๐๐๐ ๐ช๐ฏ๐ท๐ฐ๐ญ๐ท๐ฆ๐ฅ ๐ญ๐ฆ๐ข๐ฅ๐ด ๐ต๐ฐ ๐ฃ๐ฆ๐ต๐ต๐ฆ๐ณ ๐ฑ๐ณ๐ฐ๐ซ๐ฆ๐ค๐ต ๐ฐ๐ถ๐ต๐ค๐ฐ๐ฎ๐ฆ๐ด, ๐ต๐ฉ๐ฆ๐บ ๐ฏ๐ข๐ต๐ถ๐ณ๐ข๐ญ๐ญ๐บ ๐ธ๐ข๐ฏ๐ต ๐ต๐ฐ ๐ฆ๐ฏ๐จ๐ข๐จ๐ฆ ๐ฎ๐ฐ๐ณ๐ฆ\"
Watch the full episode here โ
๐น https://youtu.be/FjPMD1F5S3o
๐ Looking Ahead:
This episode highlights the growing importance of Business Partners in driving business success. Does your organisation have a BRM capability? If so, is it fully utilised...?
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