{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/670fe7aa1aff5e41d7df4171/6731ff368793d2e48b24a1a7?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Customers are not always right but they should also be treated with respect - CAROLYNE GATHURU","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/670fe7aa1aff5e41d7df4171/1731329770850-ab84ad7d-aabf-4f5e-96aa-f13d09f76ff6.jpeg?height=200","description":"<p>In this episode, our guest <strong>Carolyne Gathuru </strong>from Kenya<strong> </strong>mentions that to achieve success, we have to learn to turn negatives into positives, enhance customer satisfaction, and foster loyalty. This episode contains information to help you handle customer complaints and turn them into opportunities for growth within your organization.</p><p><br></p><p>\"Customers are not always right but they should also be treated with respect\" Carolyne</p><p><br></p><p>Tune in to learn the global steps to achieve success.</p><p><br></p><p>We recently launched a new magazine covering information on AI and the workplace, check it out <a href=\"https://anhourwithamanager.com/magazine\" rel=\"noopener noreferrer\" target=\"_blank\">here</a></p><p><br></p><p>Follow us on all our social media channels:</p><p><br></p><p><a href=\"https://www.linkedin.com/company/an-hour-with-a-manager/\" rel=\"noopener noreferrer\" target=\"_blank\">⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠</a></p><p><a href=\"https://open.acast.com/networks/670fe5cf1aff5e41d7de0def/shows/670fe7aa1aff5e41d7df4171/episodes/facebook.com/ahwamanager\" rel=\"noopener noreferrer\" target=\"_blank\">⁠⁠⁠⁠Facebook⁠⁠⁠⁠</a></p><p><a href=\"https://open.acast.com/networks/670fe5cf1aff5e41d7de0def/shows/670fe7aa1aff5e41d7df4171/episodes/twitter.com/ahwamanager\" rel=\"noopener noreferrer\" target=\"_blank\">⁠⁠⁠⁠Twitter (X)⁠</a></p><p><a href=\"https://join.slack.com/t/managerschatroom/shared_invite/zt-2t943jiti-wNvcYeZgqahSHtTGkgyRrQ\" rel=\"noopener noreferrer\" target=\"_blank\">⁠Our Slack Community</a></p><p><br></p><p><a href=\"https://www.linkedin.com/company/an-hour-with-a-manager/\" rel=\"noopener noreferrer\" target=\"_blank\">Click </a><a href=\"https://www.teepublic.com/mug/68848026-ahwam\" rel=\"noopener noreferrer\" target=\"_blank\">HERE</a> to buy us a Cup of coffee, or shop for any of our <a href=\"https://www.teepublic.com/stores/ahwam?ref_id=39772\" rel=\"noopener noreferrer\" target=\"_blank\">MERCH</a></p>","author_name":"Ubong Mathew"}