{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/66fa611eacfe1ec5ec407942/68db9e2746a2532cdd3ac03d?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"A UX Approach to Inclusive Public Services","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/66fa611eacfe1ec5ec407942/1759223200463-12a2266a-c730-4079-8a79-feeaba74114e.jpeg?height=200","description":"<p>In this episode of <em>Software Made Human</em>, we’re joined by <strong>Aoife Kenny</strong>, Product Design Lead at Marino Software, to explore how inclusive design and user-centred thinking can break down barriers and create real impact.</p><p><br></p><p>From her early career in graphic and spatial design to building digital healthcare products, Aoife shares how her work — and her personal life — have been shaped by technology. We talk about how software transformed her mother’s independence after a life-changing stroke, why “tick-box accessibility” isn’t enough, and how involving users from the very beginning leads to better outcomes for everyone.</p><p><br></p><p>We also dive into Ireland’s new disability strategy, especially its transport and mobility pillar, and unpack how UX principles like co-design, continuous iteration, and empathy-driven research can turn policy into meaningful change.</p><p><br></p><p>Whether you’re a designer, policymaker, or technologist, this conversation is a powerful reminder that when we design for the edges, we improve experiences for all.</p>","author_name":"Marino Software"}