In this episode of What's Your Forecast?, we sit down with Marcia Lake, Senior Sales Leader at Gartner, who shares her inspiring journey from her early days in Jamaica to becoming a leader in the U.S. Marcia opens up about the pivotal moments that shaped her leadership style and how she balances achieving business results with maintaining a strong, people-first approach. We also explore how technology plays a role in modern leadership, discussing both the opportunities it creates and the challenges it poses. Tune in for practical insights on leading with empathy, the evolving role of HR, and Marcia’s forecast for the future of compassionate leadership in a tech-driven world.