Today on Leap Forward, we welcome Jared Dowdy, a seasoned learning leader who specialises in architecting digital training strategies for global mobility and automotive operations. Drawing on over fifteen years of retail experience, Jared emphasizes that success relies on using technology to scale \"brilliant basics\" while prioritizing the human communication skills that tech cannot replace. He encourages leaders to use digital tools to simplify operations and remain agile enough to pivot quickly as the industry evolves
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