{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/66c32c754d01ce6daf096c77/68cac012d40e25a925f60a8e?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Introduction to the Dignity Dos","description":"<p>In this introductory episode to the new season, we hear from the CQC and we discuss the Dignity Dos, what they mean, and the things we'll be covering in this season.</p><p><br></p><p>The 10 Dignity Dos are:</p><p><br></p><ol><li>Have a zero tolerance of all forms of abuse</li><li>Support people with the same respect you would want for yourself or a member of your family</li><li>Treat each person as an individual by offering a personalised service</li><li>Enable people to maintain the maximum possible level of independence, choice and control</li><li>Listen and support people to express their needs and wants</li><li>Respect people's right to privacy</li><li>Ensure people feel able to complain without fear of retribution</li><li>Engage with family members and carers as care partners</li><li>Assist people to maintain confidence and positive self-esteem</li><li>Act to alleviate people's loneliness and isolation</li></ol><p><br></p>","author_name":"Cup The Mic Productions"}