{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/667de80138312b16fc87ebe7/6696e7ea63ddffa24312f736?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Focusing on What You Do Best with Copilots for Sales & Service (Feat. Epam)","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/667de80138312b16fc87ebe7/1721165558447-f4866f7d548f09feac968731498f1214.jpeg?height=200","description":"<p>On this episode of No Slides Attached, <a href=\"https://www.linkedin.com/in/helanecohen/\" rel=\"noopener noreferrer\" target=\"_blank\">Helane Cohen</a> and <a href=\"https://www.linkedin.com/in/fedepacheco/\" rel=\"noopener noreferrer\" target=\"_blank\">Fede Pacheco</a> are joined by <a href=\"https://www.linkedin.com/in/sanju-nair/\" rel=\"noopener noreferrer\" target=\"_blank\">Sanju Nair</a>, a Sr. Partner Marketing Manager for Business Applications. They discuss the integration of Copilot for Sales and Services and the impact that it is having for those roles in organizations. In the second part of the episode, <a href=\"https://www.linkedin.com/in/bblanchard/\" rel=\"noopener noreferrer\" target=\"_blank\">Brian Blanchard</a>, CTO of Cloud Strategy at EPAM, discusses the impact of Copilot for Sales on their growing business. He highlights how the rise in knowledge sharing is even more valuable than the time that they save with Copilot.</p><p><br></p><p><strong>In this episode you’ll learn</strong>:</p><ul><li>Sellers spending more time with customers thanks to Copilot for Sales</li><li>Customer service reps are solving issues quicker with Copilot for Service</li><li>How has EPAM incorporated Copilot for Sales as a knowledge building tool to grow their business?</li></ul><p><br></p><p><strong>Some questions we ask:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p><ul><li>Why should a customer consider Copilot for Sales or Copilot for Service?</li><li>How does Copilot keep your CRM data secure?</li><li>What are the pre-requisites for enabling these Copilots in your organizations?</li></ul><p><br></p><p><strong>Resources:</strong>&nbsp;&nbsp;</p><ul><li><a href=\"https://aka.ms/AmericasPartnerLinkedIn\" rel=\"noopener noreferrer\" target=\"_blank\">Join the conversation on LinkedIn with #NoSlidesAttached</a></li><li>Case Study: <a href=\"https://customers.microsoft.com/en-us/story/1741911751634573079-epam-dynamics-365-sales-professional-services-en-united-states\" rel=\"noopener noreferrer\" target=\"_blank\">Microsoft Customer Story-EPAM reimagines sales with Dynamics 365 and Microsoft Copilot for Sales</a></li><li><a href=\"https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2024/02/01/microsoft-copilot-for-sales-and-copilot-for-service-are-now-generally-available/\" rel=\"noopener noreferrer\" target=\"_blank\">Microsoft Copilot for Sales and Copilot for Service are now generally available - Microsoft Dynamics 365 Blog</a></li><li>Demo: <a href=\"https://www.youtube.com/watch?v=omszPGW7CYU\" rel=\"noopener noreferrer\" target=\"_blank\">Microsoft Copilot for Sales | Transform selling</a></li><li>Demo: <a href=\"https://www.youtube.com/watch?v=0X9Dc6NbrmM&amp;feature=youtu.be\" rel=\"noopener noreferrer\" target=\"_blank\">Microsoft Copilot for Service</a></li><li><a href=\"https://aka.ms/aicloud\" rel=\"noopener noreferrer\" target=\"_blank\">Let's partner:</a> Drive AI transformation with Microsoft</li><li><a href=\"https://learnaifoundations.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Learn AI foundations</a>: expert-led seminar on the foundations of AI</li><li><a href=\"https://aka.ms/PLSR\" rel=\"noopener noreferrer\" target=\"_blank\">Get assistance from Microsoft technical pre-sales experts to accelerate an AI opportunity</a></li></ul><p><br></p><p><strong>Related Microsoft Podcasts:</strong></p><ul><li><a href=\"https://aka.ms/hybridpodcast\" rel=\"noopener noreferrer\" target=\"_blank\">Microsoft Hybrid Cloud Partners Podcast</a></li><li><a href=\"https://thecyberwire.com/podcasts/microsoft-threat-intelligence\" rel=\"noopener noreferrer\" target=\"_blank\">The Microsoft Threat Intelligence Podcast</a></li></ul><p><br></p><p><strong>Discover and follow other Microsoft podcasts at</strong><a href=\"https://news.microsoft.com/podcasts/\" rel=\"noopener noreferrer\" target=\"_blank\"> microsoft.com/podcasts</a></p><p><br></p><p><a href=\"https://aka.ms/NSA-S01E03-Transcript\" rel=\"noopener noreferrer\" target=\"_blank\">Transcript</a></p>","author_name":"Microsoft"}