Better Retailing Podcast: Season 2, Episode 6
“We don’t judge!”
Welcome to Episode 6 of Series 2 of the Better Retailing podcast with award-winning retailers Natalie Lightfoot, Aman Uppal and Atul Sodha.
In this episode we talk about three things that have kept the team busy in the last month.
Aman reflects on his experiences judging award entries, and how adding retailers to the process – as happens at the Better Retailing Awards – is a key part of the jigsaw and help ensure there’s an experienced voice in the room.
Atul talks about a difficult time in store over the last month with an abusive customer and less-than-satisfactory response from his local police force. An awful situation that I’m sure will resonate with many listeners.
And finally, Natalie talks about the Main Street Pavement Festival that she ran outside her store. Thousands raised for charity, hundreds of attendees, and one lucky winner walked away with a raffle prize of a will. Find out who, in part three of the podcast!
Hopefully the stories in this episode resonate with retailers out there – please do share your own stories and feedback with us via any of the methods below.
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To hear more about the Retail Family Online Safe Space, visit Natalie’s LinkedIn at https://www.linkedin.com/in/natalie-lightfoot/
Find out more about and register to attend the Better Retailing Festival & Awards in October https://www.betterretailing.com/br/event/better-retailing-festival-and-awards-2025/
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To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email betterretailing@newtrade.co.uk, or send us a message via Newtrade Media on LinkedIn.
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