Resilience is often framed as pushing through. But in a world where AI, fintech, and constant change are reshaping how we work, that definition is no longer enough.
In this episode, Mike sits down with Reese Hayden, Senior Director and Head of Executive Talent and Learning at PayPal. Reese leads executive selection, development, and top team effectiveness for senior leaders, and has spent over a decade helping organizations like Salesforce, Dropbox, and Cisco connect leadership development directly to strategy and performance.
Together, they explore what leadership requires when the pace of change continues to accelerate.
They break down PayPal’s four core leadership capabilities: investing in self and others, leading with clarity, impactful problem solving, and agile decision making, and how these show up in real, day to day leadership.
The conversation moves beyond theory into practical tools, including how to recognize when you are in the “yellow” before burnout, the difference between productive and destructive tension, and how simple frameworks like DAISY and the Five Whys help leaders make better decisions and avoid solving the wrong problems.
This is a grounded, practical conversation on how leaders can stay effective, present, and resilient without running themselves into the ground.
Episode Resources:
Connect with Reese on LinkedIn