{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/6654b705d950260012df3b93/699731147012ce5376a24066?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Inside Dublin City Council’s AI Lab","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/6654b705d950260012df3b93/1771516325381-1e930222-e614-4cae-844b-919443edfc8d.jpeg?height=200","description":"<p>What does AI actually look like inside a local authority?</p><p><br></p><p>In this episode of Transform Gov, Dublin City Council’s AI Lab team — Khizer Ahmed Biyabani and Richie Shakespeare — explain how they are moving beyond AI hype to deliver practical tools that improve consistency, save time and build trust.</p><p><br></p><p>From preventing contradictory council answers to searching decades of records in seconds, they share what works, what doesn’t, and why 80% of AI success comes down to data.</p><p><br></p><h2>Why Listen</h2><ul><li>How AI prevents conflicting public-sector responses</li><li>Turning 1990s PDFs into instant search results</li><li>Training 500+ staff and shifting sentiment from fear to confidence</li><li>Why data readiness matters more than the AI itself</li></ul><h2><br></h2><h2>Timeline</h2><p>00:00 — What the AI Lab is and why it exists</p><p> 03:30 — Why a sandbox approach matters</p><p> 11:30 — Training 500+ staff and changing AI sentiment</p><p> 21:27 — “Ctrl+F on steroids”: AI for council questions</p><p> 22:04 — Searching records back to the 1990s</p><p> 24:29 — The truth: data preparation is 80% of the work</p><p> 27:00 — Building control use cases and operational impact</p><p> 32:40 — Scaling AI safely in local government</p><p><br></p><p>AI in government, digital transformation, local government innovation, generative AI, public sector technology, Ireland eGovernment Awards, smart cities, data governance</p>","author_name":"Maeve Kneafsey"}