Season 2 | Episode 41 | The One Where Rob Walks Out
This week on How I Failed in Business, things almost get out-of-hand ... thank god we had a mediator in the room 😅
We’re joined by Katy Harris, founder of Mediation Matters Midlands and The London Mediation Company, and co-host of Bridging the Gap Conference 2026.
Katy spends her days helping people navigate conflict, difficult conversations, and situations where emotions run high — skills that, as it turns out, become very useful during this episode.
We talk about what it’s really like to be a professional mediator — the challenges of the role, the human side of conflict resolution, and the delicate balance of helping people find common ground when tensions are already high.
Then things escalate.
When a disagreement between Megan and Rob starts to spiral, Katy suddenly finds herself mediating live on the podcast. What begins as a discussion quickly turns into a real-time demonstration of exactly why mediation exists… and why it might be needed more often than people realise.
From there, we shift gears to talk about Bridging the Gap Conference, which Katy will be hosting in just over a week. The event brings together professionals across the family law sector to explore how a more joined-up, collaborative approach can help families experiencing conflict — with a particular focus on improving outcomes for the children involved.
In this episode, expect:
If you deal with family conflicts in anyway, Bridging the Gap is definitely for you! Find out more https://www.bridgingthegap2026.co.uk/ - act quickly, final tickets remaining!
Or get in touch with Katy directly https://www.linkedin.com/in/katyharrismediator/
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If you like your business podcasts honest, unpredictable, and occasionally in need of professional mediation — this one’s for you.
New episodes of How I Failed in Business every Tuesday — real stories, real mistakes, and the occasional walk-out.
Produced by Paragon Creative Studios 🎙️