How did S&P Global turn a two-person HR team into a force that reshaped financial strategy? Alan Susi reveals the workforce-planning breakthrough that won over the CFO and delivered millions in measurable impact.
Vice President for Organisational Planning and Analytics at S&P Global, Alan Susi, explains how he built workforce planning from scratch, translated models into Finance language, and scaled credibility through quick wins and stakeholder trust.
Chapters:
00:00 – Introduction and career background
02:15 – From people partner to workforce planning pioneer
05:30 – First prototype failure and lessons with Finance
10:05 – Speaking Finance language and shifting cadence
14:20 – Building minimum viable workforce planning models
18:45 – Vendor choices and keeping planning simple
23:10 – Key metrics and breakthrough data points
27:35 – Signs the approach was working
32:20 – Scaling challenges and system redesign
37:55 – Rapid-fire myth busters
45:10 – The 90-day workforce planning experiment
49:30 – Looking ahead: AI and the future of planning
53:20 – Closing reflections
Topics:
– Translating HR insights into Finance-friendly metrics
– Using minimum viable products to prove value fast
– Partnering with CFOs and legal teams for credibility
– Evaluating vendors while avoiding over-engineering
– Identifying breakthrough metrics such as revenue per employee
– Scaling workforce planning through people partners
– Preparing for AI’s impact on capacity models
PAWorld Podcast, episode 13
Host: Rosaria Bonifacio – VP HR, Nokia
Guest: Alan Susi – Vice President, Organisational Planning and Analytics, S&P Global
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