{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/663109c2cff31b0012ae91dc/681f57bb27cd6226383f6b25?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"103: Competence, control, and consequences","description":"<p>You were hired to fix it. You did! Customers are happier. The company made millions. Your reward? They shut it all down.</p><p><br></p><p>We sit on a garden bench and talk about those times when you feel like you're being punished for doing your job well.</p><p><br></p><p>It turns out you can't mostly change a narrative with data. Your choices are power, influence, or acceptance.</p><p><br></p><p>We share real stories, reflect on past mistakes, and explore safer (?) ways to inspire change when truth-telling gets you sidelined. Along the way: multiverse mapping, toddler psychology, and why the best performing landing pages often don't stay live.</p><p><br></p><p><strong>Books &amp; Articles:</strong></p><ul><li><em>Stealing the Corner Office</em> by Brendan Reid</li><li><em>Power: Why Some People Have It—and Others Don’t</em> by Jeffrey Pfeffer</li><li><em>Why Design is Hard</em> by Scott Berkun</li><li><a href=\"https://cxl.com/blog/organizational-push-back/\" rel=\"noopener noreferrer\" target=\"_blank\"><em>Why Your Org Doesn’t Want Optimization to Succeed</em></a> by Andrew Anderson</li><li><em>How to Win Friends and Influence People</em> by Dale Carnegie</li><li>Ramit Sethi’s framing: “If someone is succeeding doing something that looks stupid… what do they know that I don’t?”</li></ul><p><strong>Frameworks &amp; Tools:</strong></p><ul><li>“Show the thing to change the thing” – concept from John Willshire</li><li><a href=\"https://learnwardleymapping.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Wardley Mapping</a></li><li><a href=\"https://multiversemapping.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Multiverse Mapping</a> (Trigger Strategy Substack)</li><li><a href=\"https://www.campaignlive.co.uk/article/play-hand-youre-dealt/1489781\" rel=\"noopener noreferrer\" target=\"_blank\">Play the hand you're dealt</a> –&nbsp;\"Don't start with what you want people to do. Start with what people want to do.\" –&nbsp;Dave Trott</li></ul><p><strong>Character References:</strong></p><ul><li>Wormtongue and Gandalf (Lord of the Rings) – models of influence</li></ul><p><br></p>","author_name":"Tom Kerwin and Corissa Nunn"}