{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/662a72f5a1c8cf00127a3efc/66ebf1e1b26c8472efe1b41a?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Which plus 1 are you bringing to the party?","description":"<p>Which plus 1 are you bringing to the party?  Are your customers loving your plus 1 so much that they always want them to be there every time or is your plus 1 the one nobody wants to stick in the kitchen with?  </p><p>In this episode Nic talks about her absolute favourite part of the customer journey.  If you have listened to previous episodes, you will already know what this is!</p><p><br></p><p>You can follow Nic on Instagram at https://www.instagram.com/the_customer_experience_pro</p><p><br></p><p>Let us know what plus 1s you have in your business by emailing us at hello@nicwelsh.co.uk</p><p><br></p><p><br></p>","author_name":"Nic Welsh"}