AAA’s newest accredited broker Monique Henderson joins Melissa for an honest chat about her path into broking, what brought her to AAA, and why she’s really clicked in her role working with people all day, thinking on her feet, and finding smart solutions.
She talks about the accreditation process, the support that she received, and what she learned along the way. They also chat about the importance of clear communication, what she enjoys about working in a high-standard team, and why the broker-client relationship can make a big difference to the overall experience.
They also unpack the idea of “good debt” (Melissa's favourite!) and why it shouldn’t automatically be feared, plus Monique’s view on delivering the same level of care and service no matter the size or type of loan.
If you’re curious about what broking looks like day-to-day, how to grow into the role with the right support, or what it’s like building a career as a woman in finance, this one’s well worth a listen.
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