Leading criminal defence barrister Chris Daw KC tells host Sue Keogh how to construct a winning argument – and Conflict Resolution Lady Zodia Hall shares tips on stopping arguments before they even start.
With work ranging from the Hillsborough Stadium Disaster trial and inquests, to defending high-profile sportspeople like John Terry and Ryan Giggs, to serious cases of fraud, corruption and a £500m cocaine trafficking ring, Chris Daw KC has an incredible track record in winning over judge and jury.
Sue caught up with him as he was relaxing in his garden between cases to find out about his toolkit of persuasive communication techniques.
He outlines the clues he looks out for in the jury which help him decide which words and phrases to use. How he seeks out the ‘corridor of uncertainty’ – then goes on the attack! And why Donald Trump, teenagers, and short, snappy political slogans are so effective in winning an argument.
We take a short recess in the middle, and move from the court into the workplace. Zodia Hall, the Conflict Resolution Lady, explains how arguments rarely start where you think they start – and how you can use the EAR framework to resolve tension and rebuild trust.
Communication Untangled is a podcast from Cambridge communications consultancy Sookio.
Got a knotty communication challenge you need untangling? Talk to us
https://www.sookio.com/podcast
Connect with Zodia Hall on LinkedIn: https://www.linkedin.com/in/zodia-hall-the-conflict-resolution-lady-47809a76
Visit Chris Daw KC’s website: https://www.chrisdawkc.com
","author_name":"Sookio"}