{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/65f1dff7ff17410016c4dd88/6894ad41c952cf597801cbfa?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Staff Dishonesty and Internal Theft","description":"<p>Internal theft is responsible for a huge chunk of retail loss—yet only 2% of cases ever come to light.</p><p><br></p><p>Professor Emmeline Taylor joins Colin Peacock to discuss the rising complexity of staff dishonesty, from sweethearting and fake returns to collusion at self-checkouts and e-commerce touchpoints.</p><p><br></p><p>Drawing on new ECR research, she explores how smarter comms, not bigger budgets, could make the biggest difference.</p><p><br></p><p>Think nudges over finger-pointing—reminding colleagues of the risks, responsibilities and shared values.</p><p><br></p><p>If retailers can deliver even a small shift in behaviour the potential savings could be enormous.</p><p><br></p>","author_name":"Colin Peacock"}