{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/65e4c5b8b8456c0016da5419/6a30753e252d86e84671e250?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Ep. 119 - Agent Sprawl: Why More AI Is Making Professional Services Harder w/ Michael Speranza & Sarah Edwards","description":"<p>In this episode of <em>The Professional Services Pursuit</em>, Brent sits down with Kantata CEO Michael Speranza and Chief Product Strategy Officer Sarah Edwards to explore a growing challenge facing professional services firms: AI sprawl.</p><p><br></p><p>Michael and Sarah discuss why professional services require a different approach to AI — one built around business context, connected operations, and institutional knowledge. They share their perspective on how firms can move beyond isolated automation to intelligence-driven operations, and how those ideas shaped the development of Kantata's newly launched Expertise Agent capabilities.</p><p><br></p><h3>Key topics covered:</h3><ul><li>Why the explosion of AI tools and role-specific agents is creating more complexity, silos, and noise for professional services firms</li><li>The critical role of business context in AI, and why better decisions require a connected view across sales, resourcing, delivery, and financials</li><li>The launch of Kantata's Expertise Agent and why the company chose to build a context-aware AI superagent instead of workflow-specific agents</li><li>How leading firms can capture institutional knowledge, learn from every project, and turn expertise into a scalable competitive advantage</li><li>What will separate the highest-performing professional services organizations in the emerging \"Expertise Era\"</li></ul><p><br></p><p>To learn more about Kantata’s new AI capabilities, <a href=\"http://www.kantata.com/ai/expertise-agent-and-workflows\" rel=\"noopener noreferrer\" target=\"_blank\">click here</a>.</p><p><br></p><p><br></p>","author_name":"Kantata"}