{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/65e4c5b8b8456c0016da5419/681c04a23e6644d7a37ca618?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Ep. 92 - Operationalizing AI: Beyond the Buzz w/ David DeWolf","description":"<p>In this episode, Banoo sits down with David DeWolf, President and CEO of Knownwell, to talk about what it really takes to move from AI experimentation to AI-powered transformation. With 75% of firms now supporting GenAI (per the 2025 SPI Maturity Benchmark report), the question isn't if—it's how you adopt it in a way that drives real results.</p><p><br></p><p>David shares battle-tested insights and how Knownwell is helping service firms operationalize AI to strengthen relationships, prevent churn, and work smarter at every level. Here’s what you’ll learn:</p><p><br></p><ul><li>Why every relationship-driven firm needs a rock-solid operating model before layering on AI.</li><li>How AI becomes your “Iron Man suit”—amplifying consultants with real-time sentiment and risk detection.</li><li>Why the future of insight is natural information, not rigid data models.</li><li>How businesses of the future will improve retention and growth over time.</li><li>The winning formula: empower individuals from the ground up while transforming your operating model from the top down.</li></ul><p><br></p><p>Want more insights from David? Discover <a href=\"https://knownwell.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Knownwell</a> and check out his podcast, <a href=\"https://knownwell.com/podcast/\" rel=\"noopener noreferrer\" target=\"_blank\">AI knowhow</a>.</p>","author_name":"Kantata"}