{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/65df7e4c542232001501916b/68fa527592f5a6f1270ea84f?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Living the Small Business Life: Navigating 2024 and Plans for 2025 - S3 Ep1","description":"<p>Welcome to Season 3 of Living the Small Business Life! In our first episode we recap the end of 2024, discussing highs, lows, and market hesitancy. </p><p><br></p><p>Then we dive into our strategies for 2025, highlighting plans for growth and customer retention. With personal anecdotes and insights, this episode provides valuable perspectives for small business owners facing uncertain times. </p><p><br></p><p>Don't miss out on hearing from upcoming guests and learning effective business strategies - hit subscribe to get the next episodes straight away!</p><p><br></p><p>00:00 Welcome to Season Three</p><p>00:30 Reflecting on 2024</p><p>01:12 Business Hesitancy and Market Uncertainty</p><p>03:43 Changes and New Beginnings</p><p>05:01 Starting Fresh in 2025</p><p>08:54 Launching a New Business</p><p>12:38 Strategies for Growth and Retention</p><p>22:25 Customer Retention Challenges</p><p>24:01 Challenges in Customer Retention</p><p>24:57 The Impact of Relationships on Business</p><p>27:23 Customer Service and Retention Strategies</p><p>29:14 Dealing with Customer Loss</p><p>31:12 Balancing New and Existing Customers</p><p>33:05 Strategies for Long-Term Customer Relationships</p><p>44:18 The Cost of Losing a Customer</p><p>48:47 Conclusion and Upcoming Episodes</p><p><br></p><p>---</p><p>Find us on socials here: </p><p>LinkedIn - https://www.linkedin.com/company/living-the-small-business-life</p><p>Instagram - https://www.instagram.com/livingthesmallbusinesslife</p><p>TikTok - https://www.tiktok.com/@living.the.small</p><p>Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/</p><p>Twitter / X - https://x.com/living_smblife</p>","author_name":"Digital Deconstructed"}