Think negotiation is all about being tough? Think again. In this episode, I sit down once again with bestselling author and top sales coach Nicole Soames to uncover the underrated skills that actually win negotiations - from emotional intelligence to strategic silence.
Whether you're asking for a raise, closing a deal, or navigating a difficult conversation, this episode gives you the mindset, tools, and strategies to walk in with confidence and walk out with results. Nicole shares proven techniques used by professionals to consistently create win-win outcomes - including real-world examples, role-playing advice, and preparation tips that actually work.
Back by popular demand, this is Nicole’s second appearance on the podcast. If you haven’t heard our first episode together, check out Episode 43
00:00 Introduction
01:02 Key Traits of a Good Negotiator
02:48 Understanding the Negotiation Process
04:15 Emotional Aspects of Negotiation
09:40 Preparation for Negotiation
15:47 Strategies and Tactics in Negotiation
35:53 Practicing Negotiation Skills
37:40 The Importance of Practice in Negotiation
38:09 Role Playing and Preparation Techniques
39:52 Everyday Negotiation Opportunities
40:57 Delegation as a Form of Negotiation
44:38 Negotiating Salaries and Pay Rises
51:50 Strategies for Job Offer Negotiations
01:04:11 Emotional Intelligence in Negotiation
01:06:50 Conclusion and Next Steps
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